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Library . Zendesk
A slow response time = an unhappy customer. Perhaps you could use some customer service help? Zendesk delivers cloud-based customer service software that takes care of over 65 million folks around the world.
Zendesk.ActivityStream
This bundle includes functionality that allows your application to retrieve the most recent events associated with the authenticated user.
Zendesk.Attachments
This bundle contains functionality that allows your application to attach documents to tickets.
Zendesk.Groups
This bundle contains functionality for managing Zendesk Groups which can be used to organize incoming requests.
Zendesk.IncrementalTickets
This bundle contains functionaity that allows your application to know about tickets that have changed since a particular time.
Zendesk.Macros
This bundle contains functionality for retrieving macros and applying macros to tickets.
Zendesk.MonitoredTwitterHandles
This bundle contains functionality for retrieving information on Twitter accounts that have been configured on your Zendesk account.
Zendesk.Organizations
This bundle contains functionality for managing Organizations that you use to segment end-users in Zendesk.
Zendesk.Requests
This bundle contains functionality for creating, updating, and listing of end-user requests. A request is an end-user's perspective on a ticket. End-users can only see public comments and certain fields of a ticket. Use this bundle to let end-users view, update, and create tickets.
Zendesk.Search
This bundle contains functionality for searching tickets, users, organizations, and forum topics.
Zendesk.Tags
This bundle contains functionality for retrieving tags that have been applied to tickets.
Zendesk.TicketAudits
This bundle contains functionality for working with updates to tickets. Audits are a read-only history of every change made to a ticket.
Zendesk.TicketMetrics
This bundle contains functionality for retrieving ticket metrics.
Zendesk.Tickets
This bundle contains functionality that allows your application to create, read, update, and delete tickets
Zendesk.UserIdentities
This bundle contains functionality that allows your application to create, read, update, and delete User Identities.
Zendesk.Users
This bundle contains functionality for creating, reading, updating, and deleting users.
Zendesk.Views
This bundle contains functionality for creating, reading, updating, and deleting Views. A View consists of one or more condtions that define which tickets to display.
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