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Library . Zendesk . Macros . ApplyMacroToTicket
Applies a macro to a given ticket.
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This Choreo applies a given macro to a specified ticket. Detailed information about the Macros methods from Zendesk is available here.
Here is an example of acceptable inputs:
Email: {YOUR EMAIL ADDRESS}
Password: {YOUR ZENDESK PASSWORD}
Server: {YOUR ZENDESK SERVER}
MacroID: 10
TicketID: 35436
The following is an example of the JSON information returned by this Choreo:
{ "result": { "ticket": { "id": 35436, "url": "https://company.zendesk.com/api/v2/tickets/35436.json", "assignee_id": 235323, "group_id": 98738, "fields": [ { "id": 27642, "value": "745" } ], ... }, "comment": { "body": "Assigned to Agent Uno.", "public": false } } }
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