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Library . eBay . Trading . GetFeedback

Retrieves the feedback left for a specified user or the summary feedback data for a specific order line item or item listing.

  • Input
    • UserToken A valid eBay Auth Token.
    • SandboxMode Indicates that the request should be made to the sandbox endpoint instead of the production endpoint. Set to 1 to enable sandbox mode.
    • UserID The seller's UserID.
  • Optional Input
  • Output
    • Response The response from eBay.
    • Simple
    • Enhanced
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    Code 
    • /*
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  • Header File 
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A header file containing your Temboo account information will appear here once you've
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*/
  • Notes

    • This Choreo retrieves feedback left for a specified user or the summary feedback data for a specific order line item or item listing. The documentation for this eBay method can be found here.

      Here is an example of acceptable inputs:

      UserToken: {YOUR EBAY USER TOKEN}
      UserID: TESTUSER_johnsmith
      SandboxMode: 1

      The following is a sample of the JSON information returned by this Choreo:

      {
    "@xmlns": "urn:ebay:apis:eBLBaseComponents",
    "Timestamp": "2013-08-27T16:32:41.551Z",
    "Ack": "Success",
    "Version": "837",
    "Build": "E837_CORE_API_16303061_R1",
    "FeedbackSummary": {
        "BidRetractionFeedbackPeriodArray": {
            "FeedbackPeriod": [
                {
                    "PeriodInDays": "7",
                    "Count": "0"
                },
                {
                    "PeriodInDays": "30",
                    "Count": "0"
                },
                {
                    "PeriodInDays": "180",
                    "Count": "0"
                }
            ]
        },
        "NegativeFeedbackPeriodArray": {
            "FeedbackPeriod": [
                {
                    "PeriodInDays": "0",
                    "Count": "0"
                },
                {
                    "PeriodInDays": "30",
                    "Count": "0"
                },
                {
                    "PeriodInDays": "180",
                    "Count": "0"
                },
                {
                    "PeriodInDays": "365",
                    "Count": "0"
                }
            ]
        },
        "NeutralFeedbackPeriodArray": {
            "FeedbackPeriod": [
                {
                    "PeriodInDays": "0",
                    "Count": "0"
                },
                {
                    "PeriodInDays": "30",
                    "Count": "0"
                },
                {
                    "PeriodInDays": "180",
                    "Count": "0"
                },
                {
                    "PeriodInDays": "365",
                    "Count": "0"
                }
            ]
        },
        "PositiveFeedbackPeriodArray": {
            "FeedbackPeriod": [
                {
                    "PeriodInDays": "0",
                    "Count": "0"
                },
                {
                    "PeriodInDays": "30",
                    "Count": "0"
                },
                {
                    "PeriodInDays": "180",
                    "Count": "0"
                },
                {
                    "PeriodInDays": "365",
                    "Count": "0"
                }
            ]
        },
        "TotalFeedbackPeriodArray": {
            "FeedbackPeriod": [
                {
                    "PeriodInDays": "30",
                    "Count": "0"
                },
                {
                    "PeriodInDays": "180",
                    "Count": "0"
                },
                {
                    "PeriodInDays": "365",
                    "Count": "0"
                }
            ]
        },
        "NeutralCommentCountFromSuspendedUsers": "0",
        "UniqueNegativeFeedbackCount": "0",
        "UniquePositiveFeedbackCount": "0",
        "UniqueNeutralFeedbackCount": "0",
        "SellerRatingSummaryArray": {
            "AverageRatingSummary": [
                {
                    "FeedbackSummaryPeriod": "FiftyTwoWeeks",
                    "AverageRatingDetails": [
                        {
                            "RatingDetail": "ItemAsDescribed",
                            "Rating": "0.0",
                            "RatingCount": "0"
                        },
                        {
                            "RatingDetail": "Communication",
                            "Rating": "0.0",
                            "RatingCount": "0"
                        },
                        {
                            "RatingDetail": "ShippingTime",
                            "Rating": "0.0",
                            "RatingCount": "0"
                        },
                        {
                            "RatingDetail": "ShippingAndHandlingCharges",
                            "Rating": "0.0",
                            "RatingCount": "0"
                        }
                    ]
                },
                {
                    "FeedbackSummaryPeriod": "ThirtyDays",
                    "AverageRatingDetails": [
                        {
                            "RatingDetail": "ItemAsDescribed",
                            "Rating": "0.0",
                            "RatingCount": "0"
                        },
                        {
                            "RatingDetail": "Communication",
                            "Rating": "0.0",
                            "RatingCount": "0"
                        },
                        {
                            "RatingDetail": "ShippingTime",
                            "Rating": "0.0",
                            "RatingCount": "0"
                        },
                        {
                            "RatingDetail": "ShippingAndHandlingCharges",
                            "Rating": "0.0",
                            "RatingCount": "0"
                        }
                    ]
                }
            ]
        },
        "SellerRoleMetrics": {
            "PositiveFeedbackLeftCount": "0",
            "NegativeFeedbackLeftCount": "0",
            "NeutralFeedbackLeftCount": "0",
            "FeedbackLeftPercent": "0.0",
            "RepeatBuyerCount": "0",
            "RepeatBuyerPercent": "0.0",
            "UniqueBuyerCount": "0",
            "TransactionPercent": "0.0",
            "CrossBorderTransactionCount": "0",
            "CrossBorderTransactionPercent": "0.0"
        },
        "BuyerRoleMetrics": {
            "PositiveFeedbackLeftCount": "0",
            "NegativeFeedbackLeftCount": "0",
            "NeutralFeedbackLeftCount": "0",
            "FeedbackLeftPercent": "0.0"
        }
    },
    "FeedbackScore": "0",
    "PaginationResult": {
        "TotalNumberOfPages": "0",
        "TotalNumberOfEntries": "0"
    },
    "EntriesPerPage": "25",
    "PageNumber": "1"
}
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